CodeBlue slashes IT support
costs with Windows 7

National IT services company CodeBlue is forecasting reductions in monthly desktop support costs of between 15 to 40 percent following implementation of the Microsoft Windows 7 operating system.

CodeBlue’s General Manager Ian Funnell says the cost savings are possible from CodeBlue’s unique Windows 7 implementation methodology combined with the inherent efficiencies of the new operating system.

He says Windows 7 cost reductions flow from three key areas:

• The reduction in support calls and the time to resolve incidents,
• The higher efficiency of Windows 7 resulting in lower platform costs, and
• The increased ease of use which is lowering customer training costs and boosting productivity.

“For new customers who switch to CodeBlue the monthly service and support cost savings are running as high as 50 percent,” Funnell says.

He says interest in Windows 7 is accelerating through the CodeBlue customer base as customers begin to appreciate the potential to make concrete savings without major disruption or significant new hardware costs.  Implementation can be ‘phased’ to minimise upfront costs and strategies such as virtualisation can enable existing hardware to be retained.

“CodeBlue’s strategy with Windows 7 is to pass on the cost savings to customers rather than applying the savings to increase our margin. This is winning us significant new business and is a major factor in CodeBlue continuing to grow strongly despite the recession,” Funnell says.

More information

For more information about CodeBlue's Windows 7 solutions:
> Call 0508 IT SERVICE (0508 48 73 78) OR Contact your local CodeBlue branch
> Experience the wonders of Windows 7 with CodeBlue and HP
> Download the CodeBlue Windows 7 Computerworld cover (12/04/2010)