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As part of its commitment to providing outstanding IT service to customers, CodeBlue has invested an additional one million dollars in its monitoring and management centre. This investment not only increases capacity but also extends the sophisticated monitoring capability.
CodeBlue’s monitoring and management centre is based on Kaseya technology; CodeBlue was the first company in New Zealand to use the global IT automation software company’s service offerings to benefit clients.
Currently, CodeBlue helps customers remotely and securely monitor and manage several thousand servers, PCs and laptops, using Kaseya’s world leading IT automation technology platform. It’s an all-in-one enterprise-class system for small-to medium-sized businesses that is both extremely efficient and affordable.
The additional $1M investment significantly enhances CodeBlue’s capabilities – more than doubling current capacity and increasing our ability to continue providing cutting-edge, 24/7 big business monitoring an d management services to meet customers’ business continuity requirements at a fraction of the cost.
CodeBlue now has the most sophisticated Kaseya platform in the region and continues to be one of Kaseya’s leading partners.
CodeBlue General Manager Ian Funnell says the Kaseya solution is an integral part of CodeBlue’s service offerings, which focus on reducing cost and providing exceptional enterprise-class IT service for the customer, all for a fixed monthly price.
“The largest companies typically spend 40% less ‘per seat’ on IT than smaller businesses do by tightly and methodically managing each phase of the IT infrastructure lifecycle. They have the systems and processes to manage their IT in an organised way,” he says.
“CodeBlue makes this capability available to small- and mid-sized businesses as a proactive service, for a transparent, fixed price.”
Funnell says that in terms of CodeBlue’s monitoring and management centre, Kaseya’s web-based managed services product works particularly well for them. It provides a scalable platform that is both powerful and flexible, and that integrates easily with CodeBlue’s level of service.
“It’s an agile, advanced tool. We’re able to efficiently and effectively bundle and deliver a whole range of processes, reporting and proactive monitoring and maintenance services. By catching things before they break, and with our sophisticated preventative maintenance schedules, we can significantly reduce the number of incidents customers experience. Customers can essentially forget about the day to day issues and leave that to us, while they focus on more strategic business concerns,” he says.
Tim Dickinson, Regional Director for Kaseya Australia and New Zealand, says he is pleased by CodeBlue’s endorsement of Kaseya and the continued support and confidence.
“CodeBlue is one of Kaseya’s leading partners in Australasia. CodeBlue’s service offerings are world-class and its commitment to delivering high-quality services that cut hassles and costs for customers resonates with Kaseya’s ethos,” he says.
* For more information about CodeBlue’s service and how it could work for your company: Contact us.
Kaseya is a global provider of IT automation software for IT solution providers and public and private sector IT organisations. Kaseya's IT Automation Framework allows businesses to proactively monitor, manage and maintain distributed IT infrastructure remotely, easily and efficiently with one integrated web-based platform. For more information, visit: www.kaseya.com.au
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