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Case Studies

"We have gained greater control of our IT spend. This allows us to plan our IT budget more accurately and to align it better with our business direction. With an approachable strategic partner in CodeBlue, we can confidently work with them to drive business efficiencies and maximise ROI."
Bruce Gallie, Chief Operating Officer, Colliers International New Zealand

Case Study : Generation Homes slashes IT spend, gains network stability, with CodeBlue fixed price support

Generation Homes wanted a nationwide IT partner whose service offerings would drive them to create stability and minimise downtime.  A fixed price monitoring and management services agreement has allowed Generation Homes to reduce its IT spend by up to 50% and gain a stable, proactively-managed IT environment for a set monthly fee.

A fixed price monitoring and management services agreement with CodeBlue has allowed building company Generation Homes to reduce its IT spend by up to 50% and gain a stable, proactively-managed IT environment for a set monthly fee.

Prior to engaging CodeBlue, Generation Homes had lost confidence in its incumbent IT service provider. Day-to-day costs had blown out and budgeting effectively for IT spend was impossible. Unmanageable costs also meant that Generation Homes could not plan strategically for future IT infrastructure investment. The costs did not stop with the monthly IT bills. Generation Homes' CEO Kevin Atkinson says they regularly experienced lengthy periods of downtime and the level of lost productivity was unsustainable.

Atkinson identified key issues in the relationship with the incumbent IT service provider:

  • Paid per hour, their service was not proactive
  • Ever-changing staff meant that Generation Homes could not build an ongoing relationship with a technical advisor
  • A lack of small business focus.

 

Generation Homes wanted a nationwide IT partner whose service offerings would drive them to create stability and minimise downtime.  Atkinson went to market, evaluating CodeBlue alongside several local service providers before deciding to engage CodeBlue.

 

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