The Trust has PCs in forty hotels, taverns and restaurants throughout West Auckland, and twenty PCs in head office. CodeBlue used Kaseya - a desktop management system designed for small-to-medium sized companies – to give the sole charge IT manager control of the entire network from his desktop.

IT Manager Monty Singh says Kaseya has changed the way he works, saving him hours of driving and evening call outs.

“I deploy new software across the entire network from my desk, and can provide remote support to my users, taking over their machines to fix a problem if I need to,” he says.

He says he chose Kaseya because it’s an all-in-one product that’s highly effective and reasonably priced.

“You don’t have to buy one thing for reporting, another thing for remote support – it’s an all-in-one package. CodeBlue spent one day implementing it, another day tuning it, and it was done. It’s given me an enterprise-class console on my desktop. I have tools such as network alert indicators and Key Performance Indicator reporting that are found in the biggest and most expensive products.” 

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